Frequently asked questions

More Information

You can place an order by phone or email. Call us on 01942 878747
or email

We recommend reserving equipment as soon as possible, especially for busy periods like summer or bank holidays.

Contact the hire depot immediately, should any issue occur.

Typically, Kensite will arrange for an engineer to visit your site and repair the equipment, alternatively we will exchange the broken equipment as soon as possible

Account holders will be sent a monthly invoice at the end of each calendar month giving 30 days to pay. Payment can be made via bank transfer or by debit/credit card.

Non Account holders must pay in advance of delivery. Payment can be made via bank transfer or by debit/credit card.

We do our best to accommodate your delivery requests when the order is placed with our office depot.

Our delivery team will position the units to suit your event’s needs. On request we can visit site beforehand, to arrange the layout that best suits your event.

We provide a full range of site services. Our service team will empty the toilets and then refill them with sanitizer and toilet rolls

You can hire just one toilet if that’s all you need – and our minimum hire period is 7 days

Our systems are designed to service customer requirements of all sizes

Kensite is one of the North West’s leading independent hirers of mobile accommodation, welfare units and storage solutions to the event and festival industries.  Formed in 1988 as a hirer of mobile chemical toilets to the North West’s construction industry, we have expanded our product range since then to meet our customers’ evolving requirements. Today, our product range includes static and mobile welfare cabins, portable toilets, toilet blocks and stores.